Please note that the tool changed from CH38 to the new version CH38-2 in July 2017.

All CH38 tools sent in for repair will be replaced by another CH38 in return – not the CH38-2.

The STINGER® CH38-2 is a non-warranty item. National Nail Corp.’s (National Nail) Repair Program indicates that any STINGER® CH-38-2 tool that a customer and/or dealer sends to the address below will be repaired, rebuilt, refurbished or replaced at National Nail’s discretion for a cost of $18.00 per tool. This cost includes parts, labor and return shipping (customer is responsible for the cost of shipping the tool to National Nail.) National Nail reserves the right to waive the $18.00 repair fee on tools that have been recently purchased/like new condition and/or out of box failure, and are accompanied by an end-user’s proof of purchase.
Tool Repair Shipping Address:
National Nail Corp.
Attn: Tool Repair
2964 Clydon Ave. SW
Grand Rapids, MI 49519

For additional questions call 1-800-968-6245